The Client

Founded by Nick Jones in 1995, Soho House is a private members club designed for creative people to come together; a platform that fosters creativity in all its forms, and a place to share ideas and make connections in physical and digital spaces.

Since the first House opened on Greek Street in London’s Soho, Soho House now includes over 40 Houses across North and South America, Europe, and Asia, encompassing rooms, restaurants, spas, workspaces and cinemas.

The Challenge

When FuturePlus first started working with Soho House in 2020, the senior leadership team were looking to implement an ambitious sustainability programme that used the platforms the business had built to make a positive impact on communities, members, and the environment.

The business had a scattered approach to ESG data collection and was looking to consolidate social and environmental actions taking place across the different regions of operation.

Solutions

The implementation of the FutureImpact assessment allowed Soho House’s sustainability team to create an ESG baseline for the business, understand its risk exposure, and set out a roadmap for future work. 

Crucially, it also provided a comprehensive framework from which the team could track, measure and report its progress to stakeholders, culminating in the publication of its first Impact Report in 2021.

The FuturePlus ESG framework also underpinned Soho House’s successful IPO on the New York Stock Exchange in 2021, helping to formalise material topics, metrics, and governance for investors.

Since then, the FuturePlus team has worked closely with Soho House to build ‘House Foundations’, a programme of social responsibility and impact initiatives that sit at the base of how the company approaches its work beyond hospitality, from where it sources its food, to how it builds its Houses.

As a result, Soho House is seeing tangible, positive movement as its sites around the world implement new energy-saving and carbon emissions reduction methods, promote responsible consumption, divert food and non-food waste from landfills, minimise environmentally harmful practices, and uphold environmental and ethical standards in its supply chain.

People are at the heart of the Soho House brand, and its ESG progress to date has had a principal emphasis on social impact for that reason. As a global membership of creatives, Soho House is committed to using its platform to help people from underrepresented and lower socioeconomic backgrounds navigate a path into the creative industries.

Alongside this, Soho House has a strong focus on diversity, equity and inclusion in its teams, membership and supply chain, and is committed to supporting local communities through its global foundation, The Soho House Foundation, as well as through its Mentorship, Fellowship, and Talent programmes.

>> To explore how FuturePlus could help your business kick-start its sustainability and ESG programmes, book a free 30-minute consultation with the team today.