Our host Alex Smith speaks with Paul Hayes, CEO of Cornerstone Health Group, a specialist care provider serving people with complex needs.

Paul Hayes has turned sustainability into a competitive advantage in one of the UK’s most challenging sectors. While most care providers struggle with staffing shortages and thin margins, Cornerstone Health Group improved its FuturePlus sustainability score from 289 to 321 in one year, achieved Impact Certified status, and won ‘Specialist Care Provider of the Year’ twice.

What You’ll Learn:

Paul demonstrates how sustainability drives business performance in the care sector. Under his leadership, Cornerstone diverted 90% of waste from landfill, built The Burren—an 80-bed BREEAM ‘Excellent’ eco care home—and grew to 378 employees while maintaining profitability in a sector under unprecedented pressure.

Key Topics:

  • Making the business case for sustainability investment when margins are tight
  • Using environmental credentials to win in competitive talent markets
  • Operational changes that reduce costs while improving sustainability
  • Building The Burren: the investment decision and financial returns
  • How sustainability opens doors with commissioners and funding partners
  • Converting sustainability commitments into measurable business advantages
  • Low-cost starting points for healthcare providers new to sustainability
  • Why environmental responsibility strengthens rather than constrains growth

Paul offers practical advice for leaders in healthcare and service sectors who see sustainability as expensive or risky. His experience shows how sustainable operations improve staff retention, reduce costs, and create genuine competitive differentiation.

About Our Guest:

Paul Hayes is CEO of Cornerstone Health Group, a specialist care provider focused on supporting individuals with complex needs. He has grown the business while embedding sustainability across operations, property development, and service delivery.

Listen now to learn how sustainability can solve your biggest business challenges.

IMPACT PROVEN THROUGH RESULTS

REUBEN DIGITAL
“The FuturePlus platform gave us exactly what we needed. It’s transformed how we think about our business impact.” - Ray Stephens, Managing Director, Reuben Digital
UNIPET
"FuturePlus provides a structured, practical, and evidence-based approach to managing sustainability performance." - Ria Sooknarine, Sustainability Manager, Unipet
SOHO HOUSE
“FuturePlus has been integral to our ESG work at Soho House.” - Min Shrimpton, Head of House Foundations Communications, Soho House
“The FuturePlus platform gave us exactly what we needed. It’s transformed how we think about our business impact.” - Ray Stephens, Managing Director, Reuben Digital
REUBEN DIGITAL
"FuturePlus provides a structured, practical, and evidence-based approach to managing sustainability performance." - Ria Sooknarine, Sustainability Manager, Unipet
UNIPET
“FuturePlus has been integral to our ESG work at Soho House.” - Min Shrimpton, Head of House Foundations Communications, Soho House
SOHO HOUSE

WE TURN ESG INTO
COMPETITIVE ADVANTAGE

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