CASE STUDY
FILTERED
ABOUT FILTERED
Scaling Sustainable Impact in AI-Powered Learning
Filtered is a B2B SaaS learning technology company transforming how organisations upskill their workforce. Using AI, Filtered connects skills, learning content and workforce systems to deliver targeted, efficient training, reducing wasted time and improving ROI on learning and development. As a digitally native business, Filtered already operates with a relatively low carbon footprint compared to traditional, in-person training models. However, the company wanted to go further, embedding measurable, best-practice sustainability across its operations and value chain.
THE CHALLENGE
Despite strong foundations, Filtered faced a common challenge for high-performing SaaS businesses: translating good intentions into measurable, structured ESG performance.
Key challenges included:
- Measuring intangible impact
As a digital-first platform with no physical product, assessing environmental and supply chain impact required a different approach. - Scope 3 emissions visibility
While Scope 1 and 2 emissions were already being tracked, Scope 3—particularly across suppliers—represented a key gap. - Supply chain transparency
Like many SaaS businesses, understanding and influencing upstream impacts (e.g. human rights, labour standards) required new frameworks and processes.
Centralised digital documentation
With policies housed in a single system, evidencing progress sometimes meant navigating overlapping documentation.
THE SOLUTION
The FuturePlus Approach
FuturePlus worked closely with Filtered to structure, validate and enhance its ESG performance across five key themes: Climate, Social, Economic, Environmental and Diversity & Inclusion.
From the outset, Filtered demonstrated strong performance—particularly in governance and social impact—supported by a comprehensive and well-developed employee handbook and policy framework.
FuturePlus helped to:
- Validate and strengthen governance practices
- Refining already robust policies to align with ESG best practice
- Structure emissions tracking and climate action
- Supporting ongoing Scope 1 and 2 measurement, whilst supporting preparationfor Scope 3 expansion
- Set clear, time-bound targets
- Turning ambition into actionable, trackable goals through the FuturePlus platform
THE RESULTS
Impact & Outcomes
Filtered achieved an overall FuturePlus score of 386/500, with an ambition score of 440, reflecting both strong current performance and a clear pathway to best-in-class sustainability.
Key Highlights:
Climate
- Efficient, low-carbon digital business model AWS optimisation and emissions tracking already in place
- Product inherently reduces emissions by replacing in-person training
- Clear roadmap to expand into Scope 3 and client-related emissions reduction
Social
- Remote-first, flexible working model supporting employee wellbeing
- Strong work-from-home sustainability practices
- Commitment to paying the real living wage
- Robust employee policies embedded across the organisation
Governance & Economic
- Exceptionally strong governance framework from the outset
- High-quality, centralised policies covering operations and ethics
LOOKING AHEAD
- Filtered is now focused on closing the gap between strong performance and industry leadership. Key priorities include:
- Expanding Scope 3 emissions tracking
- Strengthening supply chain due diligence and transparency
- Setting more ambitious, science-aligned carbon reduction targets
- Embedding ESG considerations deeper into partner and supplier relationships
With continued support from FuturePlus—including tools such as carbon tracking and strategic ESG guidance—Filtered is well positioned to lead on sustainability within the B2B SaaS sector.
CONCLUSION
Filtered exemplifies what a modern, high-growth SaaS company can achieve when sustainability is taken seriously from the start. With strong governance, a naturally low-impact business model, and clear ambition for continuous improvement, the company is not only performing well today, but building a roadmap for long-term, scalable impact. FuturePlus is proud to support Filtered on this journey.WE TURN ESG INTO
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